Terms and Conditions

Privacy Policy

This privacy policy sets out how IGK electronics Ltd uses and protects any information that you give IGK electronics Ltd when you use this website. IGK electronics Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. IGK electronics Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including: email address, IP address.
  • address, postcode, telephone number.
  • other information relevant to customer surveys.


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We use the information you have provided so that we can obtain the necessary data to fulfill your request, issue an invoice, send your order to you, provide the warranty service of the purchased products.
  • Internal record keeping.
  • For the invoice
  • We may use the information to improve our products and services.
  • We may periodically, but very rarely, send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.



We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We want you to be in control of how your personal information is used by us. Subject to local law, you can do this in the following ways:

  • you can ask us for a copy of the personal information we hold about you;
  • you can inform us of any changes to your personal information, or if you want us to correct any of the personal information we hold about you;
  • in certain situations, you can ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information; and
  • in certain situations, you can also ask us to send the personal information you have given us to a third party.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.{‘ ‘}
  • If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.


How to Contact Us

If you have any questions about the use of your personal information, please email : office@igkelectronics.com

Sales Terms and Conditions

The present General Sales Conditions regulate the purchase of goods and services, made available through the internet by the website www.beewhisper.com the distance selling regulations.


Prices are displayed in EUR include and exclude of VAT for all EU member States and in USD , exclude VAT.

Local taxes and import duties may be required upon delivery for those orders destined outside the European Union.

VAT is excluded at checkout for:

  • customers outside European Union;
  • customers with European VAT registration.
  • You can inform us of your VAT registration number on our shipping information form.

In all other cases VAT is included in the price.

Please check that all details and shipping/invoicing addresses are correct before submitting the order. In case there are errors please let us know as soon as possible.


Shipping and Delivery

In case the payment is made through PayPal or Amazon, order will be dispatched as soon as the amount will be credited. Usually same or next business day.

In case the payment is made through bank transfer the order will be dispatched as soon as the amount will be credited.

If it is necessary to delay dispatch of your order, we will inform you about it.

Delivery times depend exclusively on the kind of shipment selected by the customer, on the transit times provided by the shippers and on eventual clearance delays.

The customer should check that the products received correspond to those ordered. If the products delivered have defects the customer should notify IGK electronics Ltd within 48 hours upon delivery providing pictures of the defect to office@igkelectronics.com

Returns and Refunds

IGK electronics Ltd, guarantees a full refund with the exception of import duties and local taxes. You can return a product to IGK electronics Ltd, within 30 days of receiving your order. The refund will be issued{‘ ‘} within 10 days upon receiving the returned product.

You cannot return:

  • used product.
  • product without original packaging.
  • product without invoice.


Products returned with damaged or without warranty seal (invoice), used or incomplete will not be refunded.

Before returning the product, please contact the IGK electronics Ltd, by e-mail: office@igkelectronics.com for more instructions.

You pay the cost of returning the product. Please use only shipment with a tracking number. The shipping cost of the return will not be reimbursed to you by IGK electronics Ltd.

Warranty and Conformity

Products are covered by a 24 months limited warranty starting the day of the invoice.

In case there are any problems the customer should contact IGK electronics Ltd, and provide pictures and explanations of the problem to: office@igkelectronics.com. This warranty applies only to the original purchaser and does not cover damage from normal use the product.

Governing Law

The execution of the purchase contract between the customer and IGK electronics Ltd takes place in Bulgaria and is regulated by the relevant Bulgarian Law and the European Distance Selling Regulations. The Court of Varna will have jurisdiction in case any controversy arises.